Environmental Services Business Support Assistant

Country/Region:  GB
Field:  Engineering

Birmingham, GB

Type of Contract:  Permanent
Level of experience:  Any
Job number: 

Around the world, SYSTRA’s specialists plan, design, integrate, test, commission, project manage and deliver mass transit and mobility solutions that are relied on by more than 50 million people every day.

For more than 60 years, the Group has been committed to helping cities and regions contribute to their development by creating, improving and modernising their transport infrastructure with sustainability, accessibility and innovation at the heart of our designs. With over 9,600 colleagues globally and around 1000 in the UK & Ireland we are growing significantly and seeking out the very best talent to join the SYSTRA signature team and be part of leading the way in infrastructure design.


SYSTRA are looking to expand our Signature Team in the UK, working on high profile infrastructure projects such as Crossrail and HS2, we are building on our 50 years of success in the UK by growing our team and looking for passionate people to deliver projects across our portfolio.


We are now seeking to strengthen and grow our Environmental team in our Birmingham office, by recruiting an experienced Business Support Assistant.


This is a fantastic opportunity for an enthusiastic Business Support professional to further their career in a highly motivated and inspirational environment.


Main Function of Job


As part of the engineering division you will play a key role in contributing to the expansion of the Environmental Services business in the UK and Ireland by providing business support to the senior environmental services team.   As the Environmental Services Business Support Assistant in this new sector for SYSTRA, your role will be to support the senior team to allow continued  growth and sustain a division that is current 70 personnel strong and growing at a rate of >50% per annum.


You will actively support the Discipline Leads with coordination of recruitment, business development, project controls, onboarding of team members and suppliers including any paperwork required for subcontractors. The role will also include assisting in the production of plans, reports, inspections and KPIs, essential to the delivery of the projects and business development needs.


This is an exciting opportunity for an experienced professional with a proactive “can do” attitude and proven experience in supporting senior management teams through implementing efficient and quality team support practices.


Duties & Responsibilities include:


  • Provide reliable and comprehensive administrative support to a busy Environmental Services team of over 70 and growing
  • Provide appropriate input to the definition and development of our day to day operations, archiving, reporting, and recording systems for the Environmental Services Disciplines
  • Assist the Discipline Leads and senior members of the discipline in mobilising members new recruits, both, permanent, secondment and subcontractors, and undertake coordination of paperwork associated with onboarding across the function (anticipated growth rate of 50% year on year).
  • Interrogate project wide performance metrics as appropriate and assist in developing and producing Project statistics for monthly reporting + report back to the senior leadership team on a monthly basis articulately in a written and verbal manner through presentations and reports.
  • Support development and implementation of the project platforms used for day to day management of the IMS as necessary
  • Maintain records and databases, set up filing systems and manage daily operations
  • Support Environmental Services single discipline Project Teams with Cost Management administration, data collection and maintenance of lists within the Cost Management remit.
  • Accountable for the administration of timesheet data collection for project reporting
  • Assist in the coordination of bid activity ensuring disciplines feed in their information in a timely manner to the bid managers/directors and support the Business Growth and Sales lead for the division




  • An understanding of business administration
  • Excellent communication skills and collaboration skills are absolutely essential for the role (both written and verbal)
  • Ability to work as a member of cross-cultural teams in different time zones
  • Professional approach with the ability to motivate others
  • Good broad knowledge across the Environmental Services Disciplines and the willingness and ability to learn quickly
  • Self-motivated with excellent personal time management skills
  • Highly proficient in the use of Microsoft Office applications


In return, we offer a very competitive salary with a comprehensive and attractive benefits package with opportunities for flexible working and career development.


Please note, we do have a preferred supplier list for the provision of recruitment services, and we will not accept unsolicited CVs from suppliers not currently on our PSL.




Our three core values: Excellence, Connected Teams and Bold Leadership are kept at the heart of everything we do. We strive for the highest levels of technical excellence, achieving the best results through teamwork, both locally and internationally, and reward innovative thinking through encouraging all colleagues to think as leaders. We offer clear and well supported pathways for career development and qualification attainment, a competitive remuneration package including a bonus and private healthcare, an electric car scheme and a broad suite of flexible benefits to suit your lifestyle.

Because we value who you are as much as what you do, we want you to feel supported at work. We offer hybrid working, balancing the benefits of working from home with time in our modern, well-equipped offices for that crucial in-person contact, team development and collaborative working. We also recognise that life doesn’t always run to the same schedule for everyone, so we have a dedicated flexible working policy to support you in tailoring your work life to reach your full potential, for more details on this, please get in touch.

Diversity & Inclusion

We provide a warm welcome and encourage applications from a diverse range of people who can enrich our company and offer perspectives which will drive better solutions in a truly inclusive environment. Our employee led working groups and clearly defined strategy help us to keep at the leading edge of important issues and keep us accountable. We want our colleagues to feel comfortable to bring their whole selves to work and continually seek new ideas and contributions to ensure we continue to grow and develop in this space.


It’s no surprise that people do their best work when they feel physically and mentally supported. Our SYSTRA Wellness Programme offers a wide range of support; from Wellness champions, to free health checks, healthy eating workshops and regular seminars, alongside access to a wide range of external support. We offer two paid days for charity work and an ever-growing social calendar.

Apply and find out more about how Systra can support you in your career journey. If you require any adjustments or financial assistance to support you in your application or interview process please email:

reasonableadjustments@systra.com where your request will be treated confidentially and with respect. We pledge to offer an interview to any candidates with a disability who apply for a role and meet the minimum criteria.

As we are always looking to expand our team, we would still be interested in hearing from you if you fulfil most, but not all, of the relevant criteria for the role – you could still be just what we are looking for.