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Facilities Manager

Country/Region:  GB
Field:  Support & transversal

Birmingham, GB

Type of Contract:  Permanent
Level of experience:  Any
Job number: 



The global leader in public transport infrastructure, SYSTRA has specialised in the mass transit and rail market since 1957. The main shareholders of SYSTRA are SNCF and RATP. Its ambition is to serve emerging needs for collective and sustainable mobility throughout the world. With a presence in 80 countries, SYSTRA manages over 3,000 projects for high-speed systems, traditional rail lines, metros and tramways throughout the world.

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We currently have a new opportunity for a Facilities Manager to assist with effectively managing the Office Facilities at our Birmingham office. This role is to ensure the office is well maintained and that services and operations are compliant, efficient and deliver value for money in order to support the business to focus on its day to day objectives.


Two keys areas of focus for this new role are: 1) support with project managing office moves from initial fit our planning through to moving in, we have two moves underway for this summer and 2) consolidation of our supplier database and implementation of a CAFM system for the offices to support our daily Facilities operations. It is therefore essential that any applicants have experience in these areas.


The role is office based and it will also be necessary to travel to all SYSTRA UK & IRl sites.


Main Duties

  • To ensure the efficient running of the office facilities and provide an excellent level of service in a professional working environment
  • Establish formal relationships with business area stakeholders to support them to achieve their objectives
  • Management of all hard and soft Facilities services including implementing new maintenance contracts where required
  • Ensuring facilities compliance with environmental, health & safety standards
  • Co-ordination and management of all PPM maintenance activities
  • Overseeing and agreeing contracts and services as well as supplier management
  • Ensuring all contractors are inducted, permits issued and RAMS received and reviewed
  • Ensure all works on site are conducted in a safe and compliant manner
  • Project managing office moves; fit out planning, overseeing works, contractor and landlord liaison, co-ordinating with other business areas on all aspects of the move, snagging, removals and office clearance etc
  • Responding to issues raised via the Facilities Helpdesk
  • Work closely with the H&S team and report back on any Health, Safety & Environment issues that are identified
  • Monitor compliance to office Risk Assessments and report any concerns
  • Ensure safety is maintained on site, by means of audit, checks and repairs as required and making areas safe for business needs
  • Liaising with Managing Agents on matters relating to the property and services provided
  • Managing the office space, layout changes and desk moves in conjunction with IT
  • Overseeing facilities projects, upgrades and works, office moves etc




  • Experience in Facilities Management
  • Specific experience in sourcing and managing Facilities PPM contracts and suppliers and implementing CAFM systems
  • Knowledge of maintenance requirements within a commercial office
  • Detailed knowledge of safety standards and Facilities compliance requirements
  • Experience of managing office fit-out projects and office moves
  • Excellent understanding of cost control
  • Experience managing 3rd party supplier relationships
  • Exceptional customer service skills and experience
  • Good knowledge of Microsoft office applications
  • A hands-on team player with strong problem solving, planning and organisational skills
  • A strong client focus coupled with a resilient attitude. 
  • Flexibility in working hours will be required to meet the demands of the role
  • Ability to travel to other SYSTRA offices will be required




Systra is an equal opportunities company; this position is open to all applicants.

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