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Facilities Manager

Country/Region:  GB
Field:  Support & transversal

Birmingham, GB

Type of Contract:  Permanent
Level of experience:  Any
Job number: 

Around the world, SYSTRA’s specialists plan, design, integrate, test, commission, project manage and deliver mass transit and mobility solutions that are relied on by more than 50 million people every day.

For more than 60 years, the Group has been committed to helping cities and regions contribute to their development by creating, improving and modernising their transport infrastructure with sustainability, accessibility and innovation at the heart of our designs. With over 8,250 colleagues globally and around 1000 in the UK & Ireland we are growing significantly and seeking out the very best talent to join the SYSTRA signature team and be part of leading the way in infrastructure design.



We have a new opportunity for an experienced Facilities Manager to join our growing Working Environment team to effectively manage the Facilities demands of our busy Birmingham office. This is a challenging yet rewarding role with lots of scope to be part of an overall scheme of improving and developing the working environments of our colleagues whilst undertaking core duties to ensure the office is well maintained and that services and operations are compliant, efficient and deliver value for money in order to support the business to focus on its day to day objectives. Due to the nature of the work this is an office based role but with the flexibility to offer a day working from home to balance the occasional requirement to travel to our other key office locations around the UK.


Key areas of initial focus for this role will be to support with project managing office moves from initial fit-out planning through to moving in, and consolidation of our supplier database and implementation of a CAFM system for the offices to support our daily Facilities operations. It is therefore essential that any applicants have experience in these areas.


Main Duties

  • To ensure the efficient running of the office facilities and provide an excellent level of service in a professional working environment
  • Establish formal relationships with business area stakeholders to support them to achieve their objectives
  • Management of all hard and soft Facilities services including implementing new maintenance contracts where required
  • Ensuring facilities compliance with environmental, health & safety standards
  • Co-ordination and management of all PPM maintenance activities
  • Overseeing and agreeing contracts and services as well as supplier management
  • Ensuring all contractors are inducted, permits issued and RAMS received and reviewed
  • Ensure all works on site are conducted in a safe and compliant manner
  • Project managing office moves; fit out planning, overseeing works, contractor and landlord liaison, co-ordinating with other business areas on all aspects of the move, snagging, removals and office clearance etc
  • Responding to issues raised via the Facilities Helpdesk
  • Work closely with the H&S team and report back on any Health, Safety & Environment issues that are identified
  • Monitor compliance to office Risk Assessments and report any concerns
  • Ensure safety is maintained on site, by means of audit, checks and repairs as required and making areas safe for business needs
  • Liaising with Managing Agents on matters relating to the property and services provided
  • Managing the office space, layout changes and desk moves in conjunction with IT
  • Overseeing facilities projects, upgrades and works, office moves etc




  • Demonstrable experience in Facilities Management
  • Specific experience in sourcing and managing Facilities PPM contracts and suppliers and implementing CAFM systems
  • Knowledge of maintenance requirements within a commercial office
  • Detailed knowledge of safety standards and Facilities compliance requirements
  • Experience of managing office fit-out projects and office moves
  • Excellent understanding of cost control
  • Experience managing 3rd party supplier relationships
  • Exceptional customer service skills and experience
  • Good knowledge of Microsoft office applications
  • A hands-on team player with strong problem solving, planning and organisational skills
  • A strong client focus coupled with a resilient attitude. 
  • Flexibility in working hours will be required to meet the demands of the role
  • Ability to travel to other SYSTRA offices will be required





Our three core values: Excellence, Connected Teams and Bold Leadership are kept at the heart of everything we do. We strive for the highest levels of technical excellence, achieving the best results through teamwork, both locally and internationally, and reward innovative thinking through encouraging all colleagues to think as leaders. We offer clear and well supported pathways for career development and qualification attainment, a competitive remuneration package including a bonus and private healthcare, an electric car scheme and a broad suite of flexible benefits to suit your lifestyle.

Because we value who you are as much as what you do, we want you to feel supported at work. We offer hybrid working, balancing the benefits of working from home with time in our modern, well-equipped offices for that crucial in-person contact, team development and collaborative working. We also recognise that life doesn’t always run to the same schedule for everyone, so we have a dedicated flexible working policy to support you in tailoring your work life to reach your full potential, for more details on this, please get in touch.

Diversity & Inclusion

We provide a warm welcome and encourage applications from a diverse range of people who can enrich our company and offer perspectives which will drive better solutions in a truly inclusive environment. Our employee led working groups and clearly defined strategy help us to keep at the leading edge of important issues and keep us accountable. We want our colleagues to feel comfortable to bring their whole selves to work and continually seek new ideas and contributions to ensure we continue to grow and develop in this space.


It’s no surprise that people do their best work when they feel physically and mentally supported. Our SYSTRA Wellness Programme offers a wide range of support; from Wellness champions, to free health checks, healthy eating workshops and regular seminars, alongside access to a wide range of external support. We offer two paid days for charity work and an ever-growing social calendar.

Apply and find out more about how Systra can support you in your career journey. If you require any adjustments to support you in your application or interview process please email:  where your request will be treated confidentially and with respect. We pledge to offer an interview to any candidates with a disability who apply for a role and meet the minimum criteria.

As we are always looking to expand our team, we would still be interested in hearing from you if you fulfil most, but not all, of the relevant criteria for the role – you could still be just what we are looking for.