Project Technology and Digital Service Manager

Country/Region:  GB
Field:  Engineering

Birmingham, GB

Type of Contract:  Permanent
Level of experience:  Any
Job number: 

Around the world, SYSTRA’s specialists plan, design, integrate, test, commission, project manage and deliver mass transit and mobility solutions that are relied on by more than 50 million people every day.

For more than 60 years, the Group has been committed to helping cities and regions contribute to their development by creating, improving and modernising their transport infrastructure with sustainability, accessibility and innovation at the heart of our designs. With over 8,250 colleagues globally and around 1000 in the UK & Ireland we are growing significantly and seeking out the very best talent to join the SYSTRA signature team and be part of leading the way in infrastructure design.


We currently have an opportunity for a Project Technology (and Digital Service) Manager to join our Information Management team and can be located in any of our UK Engineering offices with York, Manchester and Birmingham as key sites. There will also be significant flexibility to balance this with working from home. The role is central to enabling the delivery of some of the most high-profile transport infrastructure projects in the UK, underpinning the ability of our engineering teams to deliver. The role is business critical in supporting the set up  and delivery of projects via the software we operate. 


Main Duties:


  • Lead a centralised team of project technology staff in organising and delivering technical application solutions
  • Coordinate and facilitate business wide project centric application of technologies, specifically providing specialist knowledge in Bentley and Autodesk platforms
  • Liaise and coordinate with the ICT team in the testing, configuration and deployment of project technology based applications and services
  • Ensure all upgrade and new technology is managed and communicated effectively, providing a cradle to grave service (Requirements definition, solution development, selection, testing, configuration, deployment, aftercare Training, briefing and technical support)
  • Develop a strategic dialogue with disciplines to assess future directions and project requirements, provide an understanding of the potential of new applications and processes and their implementation in the business to reflect industry needs and requirements
  • Complete and coordinate the application lifecycle validation process for technical solutions, work with ICT and designated users ensuring validation and appropriate deployment
  • Develop and maintain a network of industry contacts and involvement in external user groups to inform the business of industry trends
  • Develop and maintain a UK Protect Technology Strategy and advise on planned up-grades, usage, value and provide recommendations


Project Technology and digital services within the Project Technology remit include:


  • CDE and data/information management
  • Digital services including, BIM, 4D and 5D, visualization, collaboration, coordination, GIS
  • CAD production e.g. modelling and drawing
  • Technical design and analysis
  • Manage a centralised team of Project Technology specialists capable of supporting design packages, technical analysis and document management systems, including: CDE & ProjectWise Application Analyst and administrator & Project Technology Analyst 


Essential Experience:


  • Significant experience in project delivery from an infrastructure or engineering, project lead environment
  • Relevant degree or equivalent vocational qualifications
  • Proven experience in the adoption of technology to deliver complex projects, primarily using Bentley Systems platforms, applications and services
  • Team management and development experience
  • Experience of the application and management of design systems to deliver projects
  • A keen and acquisitive learner of project technology tools and techniques
  • A good communicator with a sensitive and a customer focused approach to project technology management and use
  • Experience successfully managing complex Project Technology projects
  • Ability to travel to client sites and other SYSTRA offices will be required


Our three core values: Excellence, Connected Teams and Bold Leadership are kept at the heart of everything we do. We strive for the highest levels of technical excellence, achieving the best results through teamwork, both locally and internationally, and reward innovative thinking through encouraging all colleagues to think as leaders. We offer clear and well supported pathways for career development and qualification attainment, a competitive remuneration package including a bonus and private healthcare, an electric car scheme and a broad suite of flexible benefits to suit your lifestyle.

Because we value who you are as much as what you do, we want you to feel supported at work. We offer hybrid working, balancing the benefits of working from home with time in our modern, well-equipped offices for that crucial in-person contact, team development and collaborative working. We also recognise that life doesn’t always run to the same schedule for everyone, so we have a dedicated flexible working policy to support you in tailoring your work life to reach your full potential, for more details on this, please get in touch.

Diversity & Inclusion

We provide a warm welcome and encourage applications from a diverse range of people who can enrich our company and offer perspectives which will drive better solutions in a truly inclusive environment. Our employee led working groups and clearly defined strategy help us to keep at the leading edge of important issues and keep us accountable. We want our colleagues to feel comfortable to bring their whole selves to work and continually seek new ideas and contributions to ensure we continue to grow and develop in this space.


It’s no surprise that people do their best work when they feel physically and mentally supported. Our SYSTRA Wellness Programme offers a wide range of support; from Wellness champions, to free health checks, healthy eating workshops and regular seminars, alongside access to a wide range of external support. We offer two paid days for charity work and an ever-growing social calendar.

Apply and find out more about how Systra can support you in your career journey. If you require any adjustments to support you in your application or interview process please email:  where your request will be treated confidentially and with respect. We pledge to offer an interview to any candidates with a disability who apply for a role and meet the minimum criteria.

As we are always looking to expand our team, we would still be interested in hearing from you if you fulfil most, but not all, of the relevant criteria for the role – you could still be just what we are looking for.