Ticketing Project Manager

SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 11,000 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.

For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.

MISSIONS:

Based in Dubai in the Client’s office, reports to the Project Director for the specific project assignment.

The Project Manager will be leading Systra services for the par that is related to the public transport operator level (ticket vending machines, validators etc) for several transportation systems (bus, metro, tram etc).

• Lead end to end program management of the ABT implementation projects/contracts for level 1 systems.
• Supervise the delivery of the projects in compliance with Client’s requirements and contracts.
• Actively contribute to successful delivery of the projects, leadership in managing vendors and advising the client.
• Manage integration of ticketing systems to overall programme implementation with the project for ABT implementation of central system.
• Support client during tender stage for selecting vendors.
• Review and validate technical design approach, feasibility and deliverables for projects.
• Perform testing supervision activities as required.
• Installation supervision.
• Manage, review, and recommend Take Over Certification to client.
• Perform post launch supervision activities as required
• Support client on technical and business subjects (obsolescence, strategy).
• Coordination with stakeholders.
• Manage of the project dedicated and supporting technical team (>4).
• Lead project meetings with the client and / or vendors as required.
• Support the Project Director in the preparation of project status reports and materials for Executive review meetings.

PROFILE:

• Master of Science in Engineering, Computer Science, or related technical degree is essential.
• Professional certifications and memberships in relevant engineering associations and project management are a plus.
• A good working background Ticketing industry in developed Countries is essential, min 12 years. Experience acquired as positions for vendors or client’s consultancy services alike.
• Proven experience of project manager in Ticketing projects, managing technical teams, direct representative to client, at design to Commissioning stages, min 5 years' experience.
• Involvement on project for upgrading/migrating existing AFC systems is a plus (CBT to CBT, CBT to ABT).
• Strong technical knowledge and hands on experience on Ticketing and Automatic Fare Collection
• Technical knowledge of ABT technology, and open loop, card-based ticketing, QR code.
• Strong management experience in the implementation of Ticketing Systems across transport networks
• Management of multiple vendors deliveries.
• Managed projects requiring compliance with PCI standards.
• Experience with Project Management tools including scheduling, spreadsheets and presentations.
• Fluent in English

Systra is an equal opportunities company; this position is open to all applicants.