Ticketing Technical Lead

Country/Region:  AE
Field:  Engineering

Dubai, AE

Type of Contract:  Permanent
Level of experience:  10-15 years
Job number: 

SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 11,000 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.


For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.



Based in Dubai in the Client’s office, he/she will report to the Project Manager for the specific project assignment.

The Technical Lead will be responsible to supervise and verify the compliance of the systems delivered by the vendors at public transport operator level (ticket vending machines, validators etc) for several transportation systems.


  • Supervise the delivery of the projects in technical compliance with Client’s requirements and contracts.
  • Actively contribute to successful delivery of the projects, leadership and proactiveness in supervising the vendors, identifying and prioritising the resolution of technical issues, preparing technical notes and recommendation to the client.
  • Support team and client in the definition of the migration plan.
  • Support seamless integration to overall programme implementation with the project for ABT implementation of central system.
  • Support client during tender stage for selecting vendors.
  • Review and validate technical design approach, feasibility and deliverables for projects.
  • Perform testing supervision activities as required.
  • Installation supervision
  • Support Take Over Certification preparation.
  • Perform post launch supervision activities as required
  • Support client on technical subjects (obsolescence).
  • Support the Project management team in the preparation of project status reports and technical materials for Executive review meetings.



  • Master of Science in Engineering, Computer Science, or related technical degree is essential.
  • Professional certifications and memberships in relevant engineering associations and project management are a plus.
  • A good working background Ticketing industry in developed Countries is essential, min 10 years. Experience acquired as positions for vendors or client’s consultancy services alike.
  • Proven hand on experience of ABT and open loop projects, at design to Commissioning stages, min 5 years' experience.
  • Involvement on project for upgrading/migrating existing AFC systems is a plus (CBT to CBT, CBT to ABT).
  • Knowledge for ticketing system is a plus but not mandatory.
  • Strong technical knowledge and hands on experience on Ticketing
  • Technical knowledge of ABT technology, and open loop, card-based ticketing, QR code.
  • Fluent in English
  • Solution oriented and customer focused.
  • Ability to drive discussions and guide professionals into a solution- oriented direction.
  • Ability to work well in a multicultural team environment.
  • Ability to multi-task and effectively manage large complex systems.
  • Ability to manage projects with minimal supervision.
  • Demonstrates flexibility in approach to work.
  • Adaptable and able to embrace change. 


Systra is an equal opportunities company; this position is open to all applicants.