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Document Controller

Country/Region:  GB
Field:  Project Management

London, GB

Type of Contract:  Permanent
Level of experience:  Any
Job number: 

Around the world, SYSTRA’s specialists plan, design, integrate, test, commission, project manage and deliver mass transit and mobility solutions that are relied on by more than 50 million people every day.

For more than 60 years, the Group has been committed to helping cities and regions contribute to their development by creating, improving and modernising their transport infrastructure with sustainability, accessibility and innovation at the heart of our designs. With over 8,250 colleagues globally and around 1000 in the UK & Ireland we are growing significantly and seeking out the very best talent to join the SYSTRA signature team and be part of leading the way in infrastructure design.


SYSTRA are looking to expand our Signature Team in the UK, working on high profile infrastructure projects such as Crossrail and HS2, we are building on our 50 years of success in the UK by growing our team and looking for passionate people to deliver projects across our portfolio.


We are now seeking to strengthen and grow our Engineering team in London, by recruiting an experienced Document Controller.


The ideal candidate will be able to demonstrate a range of experience within the Civil Engineering/Transportation/Infrastructure sectors.


This is a fantastic opportunity for an enthusiastic Document Controller to further their career in a highly motivated and inspirational environment.



The role



To support the project team, supply chain and others to manage documentation and implement the systems to ensure information is adequately controlled and shared.



Main Duties


  • Develop and maintain an understanding of the requirements relevant to document control
  • Provide appropriate input to the development, documentation and ongoing maintenance of the Information Management Plan and Document Control Plan (and corresponding procedures) to meet relevant requirements (including ISO 9001)
  • Provide appropriate input and support for development and ongoing maintenance of other plans & procedures
  • Contribute to ensuring appropriate mechanisms are in place to track and monitor performance
  • Contribute to the development, establishment, and implementation of mechanisms to effectively communicate requirements and corresponding information management / document control management systems; provide ongoing consulting, expertise, direction, and support to members of the project team, suppliers, and others
  • Contribute to the setup of systems relevant to Information Management and Document Control.  For example, this may include administration tasks such as adding users, establishing metadata fields, and creating workflows.
  • Assist with production and delivery of training relevant to information management and document control systems and management procedures.
  • Support the QCAH Manager and Document Control Manager to ensure a specific, relevant, and comprehensive set of subcontract requirements relevant to information management / document control have been incorporated within each tender package.
  • Provide appropriate proactive support working collaboratively with the project team, suppliers, and others to ensure information management and document control systems are effectively implemented.
  • Work collaboratively with the Project Team, suppliers, and other interested parties to maintain a system of progressive assurance for the works.  For example, this may include checking / compiling assurance ‘packs’ for issue to relevant parties.
  • Support handover processes.  For example, this may include assisting with production of Operating & Maintenance Manuals and Health & Safety Files.
  • Assist with enforcement of the Document Control and Information Management systems at all levels
  • Scanning, plotting, printing and any other duties that will help support the team.
  • Understand what BIM is, the contextual requirement for BIM Level 2, its connection to the Government Construction Strategy and Industrial Strategy 2025 and relevance to the project.  Work collaboratively with the BIM team as applicable.




  • Substantial practical experience of document control support in a relevant business environment, ideally in Construction or Engineering
  • Maintains a strong sense of personal ownership relevant to the role, seeks to add value to their function, and maintains a ‘make it happen’ approach
  • Ability to build strong relationships with the project team members, suppliers, client representatives, and other stakeholders
  • Experience of building and implementing management frameworks, monitoring their use, and maintaining / improving
  • Ability to gather, analyse and evaluate facts, make appropriate judgements, and act accordingly without undue delay
  • Knowledge of the sector and experience within a project-based organization



In return, we offer a very competitive salary with a comprehensive and attractive benefits package with opportunities for flexible working and career development.


Please note, we do have a preferred supplier list for the provision of recruitment services, and we will not accept unsolicited CVs from suppliers not currently on our PSL.




Our three core values: Excellence, Connected Teams and Bold Leadership are kept at the heart of everything we do. We strive for the highest levels of technical excellence, achieving the best results through teamwork, both locally and internationally, and reward innovative thinking through encouraging all colleagues to think as leaders. We offer clear and well supported pathways for career development and qualification attainment, a competitive remuneration package including a bonus and private healthcare, an electric car scheme and a broad suite of flexible benefits to suit your lifestyle.

Because we value who you are as much as what you do, we want you to feel supported at work. We offer hybrid working, balancing the benefits of working from home with time in our modern, well-equipped offices for that crucial in-person contact, team development and collaborative working. We also recognise that life doesn’t always run to the same schedule for everyone, so we have a dedicated flexible working policy to support you in tailoring your work life to reach your full potential, for more details on this, please get in touch.

Diversity & Inclusion

We provide a warm welcome and encourage applications from a diverse range of people who can enrich our company and offer perspectives which will drive better solutions in a truly inclusive environment. Our employee led working groups and clearly defined strategy help us to keep at the leading edge of important issues and keep us accountable. We want our colleagues to feel comfortable to bring their whole selves to work and continually seek new ideas and contributions to ensure we continue to grow and develop in this space.


It’s no surprise that people do their best work when they feel physically and mentally supported. Our SYSTRA Wellness Programme offers a wide range of support; from Wellness champions, to free health checks, healthy eating workshops and regular seminars, alongside access to a wide range of external support. We offer two paid days for charity work and an ever-growing social calendar.

Apply and find out more about how Systra can support you in your career journey. If you require any adjustments to support you in your application or interview process please email:  where your request will be treated confidentially and with respect. We pledge to offer an interview to any candidates with a disability who apply for a role and meet the minimum criteria.

As we are always looking to expand our team, we would still be interested in hearing from you if you fulfil most, but not all, of the relevant criteria for the role – you could still be just what we are looking for.