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Capability, Knowledge And Skills Transfer Advisor 1

Country/Region:  CA
Field:  Support & transversal
Location: 

Toronto, CA

Type of Contract:  Permanent
Level of experience:  00-02 years
Job number: 

About SYSTRA Canada

SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group and world leader in the design of transport infrastructures. SYSTRA's ambition is to be the benchmark for transport solutions and an opinion leader in mobility. SYSTRA Canada is dedicated to transportation solutions for both passengers and goods.

Imagining and implementing the safest, most efficient, and economical tailor-made transport solutions is what guides us daily. With 7500 experts globally, we specialize in all phases of transport projects: preliminary and design studies, construction phases, test and commissioning, operation, and maintenance.

Our employees work with passion to provide people around the world with the opportunity to move freely every day. They are professionals who put all their business expertise and human qualities to work to transform the world through innovative means of transport. Join us, and let's invent tomorrow's public transport together!

 

role summary

The Capability, Knowledge and Skills Transfer Advisor (CKST Advisor) will work within the CKST team to support connection and collaboration with our internal Metrolinx stakeholders as part of the Program Delivery Partner (PDP) team.  

Reporting to the CKST Manager and CKST Lead, the CKST Advisor will support the discovery, development, and deployment process of knowledge transfer and training assets for the GO Expansion Program. The CKST Advisor will support the implementation of best practices and upskilling training assets that are scalable and repeatable for Knowledge Transfer across the GO Expansion program and beyond to other Metrolinx programs within the organization’s portfolio. 

The goal is to facilitate Metrolinx and PDP Team Members in acquiring knowledge, skills and competencies in an effective and appealing manner that can be tracked, reported and improved on through continuous improvement during the GOE Program lifespan. 

 

Core Responsibilities

  • Support the initial gap analysis discovery to understand the future scope for upskilling PDP team members within the GO Expansion (GOE) scope and inform a CKST Baseline Strategy for the GOE program. 
  • Collaborate with Metrolinx’s Capital Projects Group (CPG) Knowledge, Training and Change Business Services Team to improve best practices for developing training and development assets that are engaging and developing 
  • Provide ongoing support and facilitation to Communities of Practice to foster professional capability development  
  • Coordinate the development of induction training for PDP employees to ensure consistent understanding and adoption of internal processes, business practices and culture 
  • Create engaging L & D assets and compelling course content that enhances retention and transfer working with PDP SMEs  
  • Maintain and facilitate CKST delivery processes, including but not limited to: 
  • Training Programs​ 
  • Back to Basics Training or 101 Training 
  • Coaching and Mentoring (formal and informal)​ 
  • Lessons Learned Sessions​ 
  • Communities of Practice 
  • Knowledge Sharing Content 
  • Learn @ Lunch Sessions   
 
  • Support coordination of lessons learned and the knowledge transfer process to relevant internal and external stakeholders 
  • Coordinate reporting progress and performance across all aspects of knowledge and skills transfer to support continuous improvement 

 

Qualifications

Education: Bachelor's degree or equivalent in applicable field 

Years of experience: 0-2 years

Technical Competencies:

  • Ability to use learning design tools and software plus learn new technologies where necessary 
  • Experience working in Learning and Development/Project/Program delivery environments  
  • Experience in organizational development, team building, Lean & Agile methodologies, and continuous improvement  
  • Experience of supporting knowledge and skills transfer within programs or project delivery environments  
  • Knowledge of contemporary online education strategies and edtech innovations is a plus 
  • Either a Project &/or Program Management qualification is a plus 
  • Experience with data analytics and implementing monitoring and reporting techniques is a plus 

 

Behavioural Skills:          

  • Self-motivation
  • Strong communication skills
  • An attitude that embraces continuous learning 

 

Employment terms and conditions

Contract nature: Permanent      

Location: Toronto

Division: Transit

Reports to: CKST Manager & CKST Lead

Remuneration: TBD

 

Note:

This job description is intended to provide an indication of the nature and levels of work effort, knowledge, skills, and abilities to be carried out as part of fulfilling the role. Various other responsibilities will apply as required.

In this description, the masculine gender is used for easy reading purposes and includes the feminine.

SYSTRA Canada is committed to having a diverse and inclusive workforce.

We are an Equal Opportunity Employer that values applications from all and offers employment equity based on the merits and abilities of candidates and personnel.

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