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HR Benefits & Visa Advisor

Country/Region:  GB
Field:  Support & transversal

York, GB

Type of Contract:  Permanent
Level of experience:  Any
Job number: 

Around the world, SYSTRA’s specialists plan, design, integrate, test, commission, project manage and deliver mass transit and mobility solutions that are relied on by more than 50 million people every day.

For more than 60 years, the Group has been committed to helping cities and regions contribute to their development by creating, improving and modernising their transport infrastructure with sustainability, accessibility and innovation at the heart of our designs. With over 8,250 colleagues globally and around 1000 in the UK & Ireland we are growing significantly and seeking out the very best talent to join the SYSTRA signature team and be part of leading the way in infrastructure design.



We are currently recruiting for a HR Benefits & Visa Advisor to be based at our York office with hybrid working. In this role you will be responsible for developing and administering the Company’s benefits offering, including supporting colleagues through the UK Visas & Immigration process.

The role will be responsible for monitoring and updating our benefits portal, ensuring information is in line with business-as-usual changes. Using the portal’s monthly reports, you will ensure any resulting action with our benefits partners are completed. The provision of detailed analysis of benefits usage and developing our benefits portfolio going forward will be core to this role, along with responding to all colleague queries received through the HR benefits inbox.

The role will also take responsibility for supporting international movement across the Group with SYSTRA Ltd and vice versa. A key element of this is to provide support with regards to Visa requirements. The role will be responsible for advising and processing these requirements, supporting colleagues through their applications and ensuring the Company complies with latest Home Office regulations.

Main Duties

Your responsibilities will include:

  • Maintenance of the Company benefits portal
  • Actioning benefits within the annual reward cycle
  • Exporting and interpreting reports from the Company benefits portal
  • Development of the benefits portfolio
  • Promoting the benefits portal and key target times for colleague action
  • First line response to any benefits queries
  • Advising on and processing Visa requirements
  • Ensuring the Company remains compliant with Home Office requirements
  • Monitoring Visa expiry dates and costs


To be successful in this role, we are looking for:


  • Previous experience in a reward role
  • Experience of reward activities and production of TRS
  • General understanding of HR systems and, ideally, a benefits/reward portal
  • Used to working closely with HR and Payroll teams
  • Able to interpret reports and provide analysis
  • Robust working knowledge of Visa processing and requirements
  • Experience of the UK Visas & Immigration SMS
  • Advanced user of business systems such as Word, Excel, PowerPoint
  • Used to working with databases, trackers and electronic files
  • Work accurately, with attention to detail
  • A strong communicator – both written and verbal
  • Used to organising your own time and working to deadlines





Our three core values: Excellence, Connected Teams and Bold Leadership are kept at the heart of everything we do. We strive for the highest levels of technical excellence, achieving the best results through teamwork, both locally and internationally, and reward innovative thinking through encouraging all colleagues to think as leaders. We offer clear and well supported pathways for career development and qualification attainment, a competitive remuneration package including a bonus and private healthcare, an electric car scheme and a broad suite of flexible benefits to suit your lifestyle.

Because we value who you are as much as what you do, we want you to feel supported at work. We offer hybrid working, balancing the benefits of working from home with time in our modern, well-equipped offices for that crucial in-person contact, team development and collaborative working. We also recognise that life doesn’t always run to the same schedule for everyone, so we have a dedicated flexible working policy to support you in tailoring your work life to reach your full potential, for more details on this, please get in touch.

Diversity & Inclusion

We provide a warm welcome and encourage applications from a diverse range of people who can enrich our company and offer perspectives which will drive better solutions in a truly inclusive environment. Our employee led working groups and clearly defined strategy help us to keep at the leading edge of important issues and keep us accountable. We want our colleagues to feel comfortable to bring their whole selves to work and continually seek new ideas and contributions to ensure we continue to grow and develop in this space.


It’s no surprise that people do their best work when they feel physically and mentally supported. Our SYSTRA Wellness Programme offers a wide range of support; from Wellness champions, to free health checks, healthy eating workshops and regular seminars, alongside access to a wide range of external support. We offer two paid days for charity work and an ever-growing social calendar.

Apply and find out more about how Systra can support you in your career journey. If you require any adjustments to support you in your application or interview process please email:  where your request will be treated confidentially and with respect. We pledge to offer an interview to any candidates with a disability who apply for a role and meet the minimum criteria.

As we are always looking to expand our team, we would still be interested in hearing from you if you fulfil most, but not all, of the relevant criteria for the role – you could still be just what we are looking for.